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So, Your Data Was Breached… What Do You Do Now?

by | Dec 22, 2021 | MyTek Blog, Security

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Data breaches happen more than we would like, even during the holiday season. While we should do a lot to prevent these types of attacks, we should also be prepared for how to deal with them if they do happen. MyTek can help with preventing these from the get-go, but sometimes, there is only so much we can do. Because of this, we want to help you in more ways than just prevention. Today we’re going to talk about what to do after a data breach.

So, Your Data Was Breached… Now What?

Step One: Notify Everyone Impacted

Everyone needs to know. This means your employees, clients, vendors and everyone else who might be at risk. Don’t attempt to lie or cover this up. You actually have to tell them, by law, and not doing so could land you in even more trouble.

Step Two: Make Things Right with Those Affected

After informing them, try to make amends. Obviously, they are not going to be happy with your business because of the breach but sometimes a complimentary service or discount can help you so you don’t lose them as a customer. Never pretend it never happened or gloss over it, be frank and honest and humble about the situation.

Step Three: Identify, Disclose, and Rectify the Issue

You need to make sure the problem is fixed so that it doesn’t happen again. This will include an audit to figure out the problem and see who affected it and how. Once you figure this out, you can take steps to fix the vulnerability and prevent it from happening again.

Step Four: Do Better, and Restore from Your Backup

After one data breach, you definitely don’t want another. Move forward with what you have learned and make sure your data is even more secure than it was before.

Practices to Avoid a Data Breach

Here are some of the biggest ways to prevent this from happening in the first place:

  • Keep Your Network Protections Up-to-Date
  • Make Sure Your Staff Remains Vigilant Through Training
  • Abide By Best Practices Like Password Protection
  • Pay Attention to Cybersecurity News

MyTek is here to help you, whether you’re working on prevention or dealing with the aftermath. Give us a call today at 623-312-2440 to learn more about what to do after a data breach.

ABOUT THE AUTHOR

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Tim Tiller, LMSW

 
Tim Tiller, MSW brings a deep service background to his role at Mytek, having graduated from McDonald’s management training program, fresh out of high school, and working his way up through the ranks in the hospitality industry. He has led two prior companies – Multi-Systems Inc., an IT-focused organization providing technology to hospitality companies (where he was named President at age 36), and most recently, as Chief Operating Officer for Jewish Voice Ministries International.

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