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Phoenix Technology Solutions: VoIP is a Game Changer

by | May 11, 2020 | Business, MyTek Blog

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Businesses of all types rely on their telephone systems. Today, there is an option that can revolutionize any business’ communications platform, and do so for a fraction of the cost of a traditional telephone system. Today, Phoenix technology solutions provider MyTek takes a look at VoiP and why it’s such a good option for your business.

What is VoIP?

VoIP is short for Voice over Internet Protocol. Instead of using a telephone connection, your company’s telephone system is delivered over your broadband connection. Since the average business already pays for more bandwidth than it needs, using a solution that relies on bandwidth makes a lot of sense.

You’ve probably already used VoIP before. If you’ve chatted with others using Skype or Facetime or Facebook Messenger, you’ve used VoIP. While helpful, these applications are aimed toward users, not whole organizations. VoIP platforms aimed toward businesses have many more options. Let’s take a look:

What Makes VoIP Superior?

A VoIP system holds many operational advantages over a traditional phone system. They include:

Cost

VoIP platforms are typically less expensive and more valuable than a plain old telephone system (POTS). You get access to more dynamic tools and options, while also paying less in overall costs. Sure, to get a VoIP platform that has all the bells and whistles (which we’ll go through later in this post), you may pay a little extra, but it pales in comparison to how much you would pay if you had a POTS and paid for individual solutions that integrates other tools you can get through VoIP. Simply put, because VoIP is a digital system, it will cost less to run than comparable analog/digital systems. 

Simplicity

To run a simple VoIP system, the only thing you’ll need is a VoIP capable phone. You don’t have to find the time to run cable, you simply sign up, plug your VoIP-enabled phone and you are ready to use your VoIP platform. Additional services, like video conferencing, and mobile enabled VoIP softphones are just as simple to set up.

New users are added easily through a control panel that either you can use, or we can manage everything for you.

Functionality

VoIP features dozens of features that you can use to properly manage your business’ communications. Here are a few:

  • Call forwarding
  • Personalized extensions
  • Call routing
  • Call recording
  • Automated receptionist
  • Call queues
  • Instant messaging
  • Text messaging
  • Find me, follow me
  • Audio and video conferencing
  • Integrated voicemail
  • Line-of-business integration

…and more.

With VoIP, your company can get the services that can help you manage your business’ communications, get more sales, and improve your operational collaboration. To find out more about VoIP, reach out to MyTek, a Phoenix technology solutions providers. Our IT professionals will be happy to connect with you. Give us a call at 623-312-2440.

ABOUT THE AUTHOR

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Tim Tiller, LMSW

 
Tim Tiller, MSW brings a deep service background to his role at Mytek, having graduated from McDonald’s management training program, fresh out of high school, and working his way up through the ranks in the hospitality industry. He has led two prior companies – Multi-Systems Inc., an IT-focused organization providing technology to hospitality companies (where he was named President at age 36), and most recently, as Chief Operating Officer for Jewish Voice Ministries International.

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