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Phoenix Managed IT Services Firm MyTek’s Tip of the Week: How to Improve Your Internal Collaboration

by | Feb 20, 2019 | MyTek Blog, Tip of the Week


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Did you know that robust collaboration between your IT resources is the first step in achieving business success?

But more than IT resource collaboration, team collaboration is a crucial factor that promotes organizational growth. When employees work harmoniously, it can lead to immense benefits like:

  • Enhanced communication and trust amongst the workforce.
  • Better problem solving
  • Increased adaptability
  • Enhanced employee engagement
  • More streamlined and aligned with the organizational growth.

In this article, we’ll explore the tips and tricks to enhance internal collaboration at your workplace.

Define Clear Roles and Responsibilities

Firstly, you need to define clear roles and responsibilities for each of your employees. With this process, employees know what is expected of them and how to achieve the tasks. Also, you can bring in higher efficiency and effectiveness at your workplace. But, at the same time, you need to be clear about overlapping tasks that can confuse your employees.

For example, if employees in different departments are unclear about their roles and responsibilities, they might start working on the same task simultaneously. This process could result in unnecessary time and resource waste. Where the process only required one employee, two employees get involved and create duplicate results. In addition, if employees commit a major mistake, the entire team collaboration chain gets disturbed, leading to the breakdown of trust in your organization.

Let’s understand the concept of role allocation with the help of a situation.

Imagine two departments in your organization: Department A and Department B, working on a collaborative project. The role of Department A is to send across a long-form article while Department B is to review the article. But, if Department A is unclear about the content requirements, they may not deliver a high-performance report. Similarly, if Department B fails to review the article, the mistakes in the article can go unnoticed. Hence, incomplete and error-filled articles can reduce your brand image.

Set Flexible and Attainable Goals

Once you outline the essential responsibilities, it is time to set realistic goals for your employees. The goals need to be flexible. Give them the room to set their deadlines. But, at the same time, encourage them to ask more questions so that you avoid assumptions being made.

Also, make sure that employee goals are tied to clear outcomes. There will be no ambiguity when they work on a task, thereby making the lessons more effective.

However, leave room for a future reassessment of your employees’ work. This step helps you finetune your goals and make them better. In the long run, you can see higher returns for your business.

Are you looking to put in place a clear channel of communication at your workplace? If so, you need the support of a Phoenix IT-based management firm like Mytek.

Feel free to reach out to us at (623) 312-2440 for building a collaborative workplace.


Tim - Team

Tim Tiller, LMSW

Tim Tiller, MSW brings a deep service background to his role at Mytek, having graduated from McDonald’s management training program, fresh out of high school, and working his way up through the ranks in the hospitality industry. He has led two prior companies – Multi-Systems Inc., an IT-focused organization providing technology to hospitality companies (where he was named President at age 36), and most recently, as Chief Operating Officer for Jewish Voice Ministries International.


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