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Business IT Support for Automation

by | Nov 12, 2018 | Business, MyTek Blog, Technology

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Have you ever used a program to arrange your workplace files? If the answer is no, it’s time for you to explore the benefits of various automation techniques, and what IT support for automation can do to help you.

Routine, repetitive tasks are a regular part of any organization. It consumes much time, leaving your workforce exhausted. In such a scenario, automation can simplify the work process and make your job easier. That’s precisely what business technology does. Helping you streamline repetitive tasks so that you can complete them quickly. With this, organizations save both effort and money.

In this article, we shall explore the advantages and disadvantages of automation through the eyes of MyTek, one of the well-known Phoenix technology organizations.

MyTek: The Pioneers of the Business Technology Automation Movement in Phoenix

The IT support team here at MyTek handholds you in automating your most essential business processes. By doing so, you can save extra effort, money, and precious time.

Let’s understand the scenarios better with the help of some real-life examples:

  1. Imagine a customer browsing your company website in search of product information. A chatbot greets them and guides them on to the correct webpage. In this way, the customer does not have to put extra effort into reaching out to your company’s customer representative. This automated process saves the time and efforts of both you and your customers.
  2. Microsoft’s Office Assistant Clippy offered automatic support to people using Microsoft applications. For instance, if a user attempts to format an article incorrectly, Clippy guided them through the right path. But, the drawback of Clippy lies in the sharing of unwanted information that eats into a user’s time.

However, as compared to Clippy, Business Technology makes use of non-intrusive and relevant automation. The automation runs smoothly in the background without affecting the user experience. Moreover, the support staff ensures no misuse of employee time, thereby leading to enhanced productivity.

What Are The Automation Benefits Offered By Technology Companies Like MyTek?

The significant benefits of automation technology can be classified as:

  • Helps You Save Time

Automation takes care of all the minor aspects of work like report generation or data entry. Then, employees just need to spend their time and efforts on significant client or customer handling tasks.

  • Effective Scheduling of Repetitive Tasks

Repetitive tasks like bookkeeping or website traffic tracking can get monotonous when done manually. Business automation helps you schedule all these repetitive tasks in this scenario, thereby increasing your customer’s productivity. 

  • Enhanced Accuracy

The IT support for automation process works based on a defined algorithm fed into a digital device. Hence, it produces fewer errors, leading to higher accuracy of operations. Once the IT support team sets up your business process, you need not worry about manual monitoring. Tracking happens automatically in the background.

What Are the Challenges Involved in Business Technology Automation?

Every automation technology comes with its own set of challenges. It could be technical or non-technical in nature. Non-technical concerns involve the emotions of all the human stakeholders involved.

MyTek is not just a pioneer in business technology, but we also value cordial relations with our clients or customers alike.

Let us understand the automation challenges in detail.

Technical Challenges

  • Requirement of Human Monitoring: Though automation takes care of all the repetitive tasks in the background, human intervention is still required. For example, human decision-making is needed to make some unforeseen changes in the work process. 
  • Compatibility Issues: Not all processes or environments are compatible with each other. For example, integrating a particular API (application programming interface) at a client’s side may not be feasible due to server compatibility issues. Hence, it would help if you had professional IT support to help you navigate through the compatibility issues.

Non-Technical Challenges

Here, your employees could harbor a fear of automation stealing their jobs. In doing so, many would be reluctant to adopt automation technologies at the workplace. Therefore, it is essential to make your employees understand the productivity benefits of introducing automation.

Going ahead, don’t worry about the automation-related challenges at your workplace. We here at MyTek are here to address all your concerns and provide IT support for automation. We can form a bridge between your employees and help them see the brighter side of automation. Trust us, over time; they will get accustomed to the new business process. Also, automation can make them more efficient and engaged in constructive activities.

Want to See Successful Automation At Your Workplace? It’s Time to Choose Business IT Support!

Are you looking to implement a successful automation strategy at your workplace? If so, MyTek is here to serve you. We have an A+ rating from Better Business Bureau, and we are one of the best Phoenix technology companies in Arizona since 2009.

Feel free to call us at 623-312-2440 or email us at mytekbutler@mytek.net

ABOUT THE AUTHOR

Tim - Team

Tim Tiller, LMSW

 
Tim Tiller, MSW brings a deep service background to his role at Mytek, having graduated from McDonald’s management training program, fresh out of high school, and working his way up through the ranks in the hospitality industry. He has led two prior companies – Multi-Systems Inc., an IT-focused organization providing technology to hospitality companies (where he was named President at age 36), and most recently, as Chief Operating Officer for Jewish Voice Ministries International.

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