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How to Tell If Your IT Training is Insufficient

by | Aug 25, 2021 | Best Practices, MyTek Blog

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The right IT solutions can definitely benefit your business in many ways, but they can only do so if your team members are trained and able to use them correctly. Today, we’re going to be going over the training that your team needs in order to use these IT solutions to your benefit. Let’s talk about IT team training.

When it comes to training your team, there are two big issues that you should focus on. These are process issues and employee non-compliance issues.

Employee Noncompliance

Employees can be non-compliant in many different ways. Here is one example:

For employees who don’t know enough about the IT measures they are supposed to be upheld, it can be super easy to be non-compliant. Especially if when new regulations and requirements arise and your team resists, they probably aren’t keeping up with what they are already supposed to be doing. This may be because of a lack of organization or training. 

Process Issues

If there are common issues with your employees not knowing how to use and protect your IT, your training should be amped up. Here are some things you might want to focus on:

  • Outlines processes of your business goals for your employees to be focusing on. 
  • Scheduling mismanagement that might be causing postponed work or missed deadlines.
  • Communication strategies that can help issues with miscommunication and frustration.

Beyond the tech issues that your employees should be working on, there will be others you face along the way. MyTek can help with these tech issues, IT team training, and maintenance, so give us a call today at 623-312-2444.

ABOUT THE AUTHOR

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Tim Tiller, LMSW

 
Tim Tiller, MSW brings a deep service background to his role at Mytek, having graduated from McDonald’s management training program, fresh out of high school, and working his way up through the ranks in the hospitality industry. He has led two prior companies – Multi-Systems Inc., an IT-focused organization providing technology to hospitality companies (where he was named President at age 36), and most recently, as Chief Operating Officer for Jewish Voice Ministries International.

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