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How to Avoid Business Complacency

by | May 20, 2019 | Business, MyTek Blog


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Does your business get thousands of eyeballs each day? Is your customer acquisition at an all-time high? Do you have a high-profit margin? If the answer to all these questions is a resounding yes, you are running a successful business. But on the other side, have you stopped interacting with your returning customers? Or you no longer conduct focused group discussions. In that case, you are a part of the business complacency trap.

Complacency can harm your business and make your revenues fall to rock bottom.

MyTek explains some tactics to avoid falling into the complacency trap.

Most organizations fall into the business complacency trap when they feel that their present success guarantees their future growth prospects.

For example, you need to watch out for specific complacency triggers:

  1. Are you extremely selective in your organizational choices? This factor can lead to overlooking potential growth opportunities.
  2. Do you avoid discussion on topics like competitor analysis, customer acquisition, business expansion, etc.?
  3. Do you overlook failures or avoid using them as learning opportunities?
  4. Are your team meetings ending in a non-conclusive manner?

Once you have identified the triggers, you can apply various strategies to overcome the complacency.

  1. Identify processes that can be made more systematic.
  2. Check if your service fulfills all the needs of your current customers. Can you offer them additional services?
  3. How engaged are your employees at the workplace?
  4. Identify the disruptive technologies in the market. Harness the power of technology to create innovative business tools.

Hence, the above analysis gives a macro understanding of your business. Also, you get out of your comfort zone and dig deeper into your business prospects. Going ahead, your processes and product offerings become more innovative.

Are you looking to upgrade your business technology? Being up to date with technological changes is one of the best ways to avoid complacency. Expert IT personnel at IT services firm MyTek can help you out with ideas. 

To learn more about our product offerings, contact us or call us at 623-312-2440.


Tim - Team

Tim Tiller, LMSW

Tim Tiller, MSW brings a deep service background to his role at Mytek, having graduated from McDonald’s management training program, fresh out of high school, and working his way up through the ranks in the hospitality industry. He has led two prior companies – Multi-Systems Inc., an IT-focused organization providing technology to hospitality companies (where he was named President at age 36), and most recently, as Chief Operating Officer for Jewish Voice Ministries International.


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