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Four Reasons to Invest in Remote Monitoring & Maintenance (RMM)

by | May 14, 2021 | IT Blog, MyTek Blog

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With millions of people working remotely this year, businesses have relied on technology more than ever before. On top of this, many of these people required technology support of some sort. Making Remote Monitoring and Maintenance more necessary than ever before. We’re going to discuss how companies like our own support businesses remotely while they were working from home.

What Is Remote Monitoring and Maintenance?

When it comes to managed services, remote work is almost always ideal. If we can do something without you having to wait for us getting there, we will. This is exactly why RMM is so amazing and helpful. With RMM, we can manage and monitor your network and infrastructure from anywhere. By doing this, we can detect inconsistencies, we can watch for threats, we can fix issues and so much more without even being there in person. This brings a certain sense of speed to our work so we can stop serious issues in their tracks.

Proactive Work With RMM

Risks are not good, but with RMM, we are able to quickly make judgements and save your data before big issues arise. With a managed service, we fix all of your issues before they can affect the timeliness or speed of your business.

No More Downtime

If your systems are dealing with any sort of issue, it can often lead to wasted days and long downtimes. This can also cause lost revenue. With remote monitoring, we can handle the issue quickly without any waiting and before any downtime is necessary. Your employees won’t have to find anything to do in the meantime, because there will be no meantime.

Security Will Be Improved

Cyberattacks won’t have time to grow within your system, because we’ll catch them before they can. RMMs are perfect for keeping a close eye on your network to make sure nothing weird is going on and that your data is protected at all times.

Ownership Costs Are Streamlines

Technology and tech support can feel like a very dramatic cost that can weigh your business down. Instead of having to constantly repair or purchase new hardware, using an RMM will help keep it all safer. Get more out of your existing technology by being proactive and keeping it safe in the first place.

Contact MyTek today to go over more options and to integrate an RMM system into your technological support. Call today at 623-312-2440.

ABOUT THE AUTHOR

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Tim Tiller, LMSW

 
Tim Tiller, MSW brings a deep service background to his role at Mytek, having graduated from McDonald’s management training program, fresh out of high school, and working his way up through the ranks in the hospitality industry. He has led two prior companies – Multi-Systems Inc., an IT-focused organization providing technology to hospitality companies (where he was named President at age 36), and most recently, as Chief Operating Officer for Jewish Voice Ministries International.

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