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Faxploit: Hundreds of Printers Putting Businesses at Risk of Malware

by | Sep 25, 2018 | Alerts, MyTek Blog


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Did you know that something as inconspicuous as business printers can be a big security vulnerability? Every piece of equipment on your network, including printers, requires regular upkeep and careful configuration to make sure your data isn’t put at risk.

Two massive vulnerabilities were recently discovered by researchers in the HP Officejet All-In-One printers that would make it super easy for hackers to use them to gain access to a company’s network and spread malware. Many businesses in Arizona aren’t even aware of these threats, so today we will be going over how your company can secure your printers to avoid these threats.

What You Need to Know About Faxploit

Faxploit is a series of vulnerabilities that were found in all of the HP Officejet All-In-One printer models that allow hackers to hijack the printer with only the use of fax numbers. After gaining control of the printer, this hacker can use the network privileges to access data or spread malware, like big threats like Cryptowall, WannaCry, and others. IT companies around the world, MyTek included, get many panic calls when a threat like this gets into their system and demands money. Any device connected to your network can be a direct gateway for hackers and many were very shocked that a fax number, which was public information was the root of the issue.

If you have an HP Officejet All-in-One printer and your company’s fax number is listed publicly on your website, your Phoenix IT network is at immediate risk. This also applies to a long list of other HP inkjet printers which include the HP Envy, DesignJet, DeskJet, PageWide Managed, PageWide Pro, AMP, Smart Tank, Ink Tank, Photosmart. 

 We Strongly Recommended That Patches Are Applied

HP has released patches for this set of vulnerabilities and users are recommended to apply firmware updates immediately. If you are a MyTek client who has a managed services agreement for your network, you will be receiving these patches on an ongoing basis. 

Along with your printers, it may be likely that other devices on your network are out of date or have vulnerabilities that may let in threats. Keep in mind that 58% of businesses that are victims of malware are small businesses, just like yours. 

Try Phoenix IT Service Management by MyTek free for 30 days and Get Protected

Get the best IT support in Phoenix with MyTek and learn how to avoid faxploit. Get business network support for regular security patch protection and antivirus solutions by giving MyTek Network Solutions a call. E-mail or call us at mytekbutler@mytek.net or 623-312-2440 to take advantage of our complimentary IT assessment and a 30-day trial of network support.


Tim - Team

Tim Tiller, LMSW

Tim Tiller, MSW brings a deep service background to his role at Mytek, having graduated from McDonald’s management training program, fresh out of high school, and working his way up through the ranks in the hospitality industry. He has led two prior companies – Multi-Systems Inc., an IT-focused organization providing technology to hospitality companies (where he was named President at age 36), and most recently, as Chief Operating Officer for Jewish Voice Ministries International.


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