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MyTek Blog

Tim Tiller, MSW brings a deep service background to his role at Mytek, having graduated from McDonald’s management training program, fresh out of high school, and working his way up through the ranks in the hospitality industry. He has led two prior companies – Multi-Systems Inc., an IT-focused organization providing technology to hospitality companies (where he was named President at age 36), and most recently, as Chief Operating Officer for Jewish Voice Ministries International.

What is Microsoft Teams and How to Use Teams

Microsoft Teams, referred to as Teams, is a communication and collaboration platform that is ideal for workplaces, especially remote workers. Teams combines chat, video meetings, file storage, project management and application integration all within one tool. It is the teamwork hub in the Microsoft 365 Office suite.

How to Get Started Using Teams

Once you have installed Microsoft Teams, you’ll sign in with your Microsoft 365 username and password. Within Teams, you’ll see a menu on the left-hand side with several options, including an icon for Teams and Channels.

What is a Team in Teams?

A team in Teams is a collection of people, conversations, files and tools that live all together in one location. A team is where a group gather together to work collaboratively across an organization.

What is a Channel in Teams?

A channel in Teams a discussion in a team that is specific to a department, project or topic. For example, within an organization, everyone will likely be on the team in Teams, but only certain individuals will be in different Channels, depending on their roles and responsibilities.

Breaking Down Microsoft Teams’ Features

To fully understand what is Microsoft Teams, it’s a good idea to dive into some of its key features. Within Teams, a comprehensive suite of services exists to support an effective, efficient and economical remote workplace environment. Let’s take a look at some of Teams’ most useful and used features.

How to Communicate in Teams 

Within Channels, posts are organized by date and then threaded to keep all communication related to that Channel organized and in one location. To respond to a thread, simply find that thread and click “Reply,” add your message and hit “Send.” To specifically get a fellow co-workers attention, use the @ symbol then type their name (or select them from a list that appears). To send a message to everyone in the Team or Channel, use @team or @channel and then type your message.

Conversations in Teams

You can start a conversation in teams for the entire team. To do so, simply select the Team and Channel, write your message and click “send.” You can also start a conversation with one or more individuals. To do so, in the “to” field type the person(s) name, write your message and click “send.” Once you’ve started a conversation, all of the replies will stay within that message chain. This makes is useful if you need to go back and find something from that conversation later.

Impromptu and Scheduled Meetings in Teams

Within Teams, you can conduct both scheduled and impromptu meetings. To schedule a meeting, simply click the Calendar icon in the menu, then select “+ New Meeting” in the upper-left corner. For impromptu meetings, navigate to the Channel and click “Reply,” then the camera icon. Enter a name for the meeting and invite others in that Channel to join.

Sharing Files in Teams

Another useful feature in Teams is the ability to share files and keep them altogether in one location. To share a file, click “Attach” (paperclip icon) under the box where you want to share your message, select the file location and then the file you’d like to add. To work with files in Teams, click the “File” icon on the left to see all of the files shared across all of your Teams. You can narrow down by Channel by clicking Files at the top of a Channel.

Adding Apps to Teams

A nice feature in Teams is the ability to add Apps that are used often within the organizations. On the left, select “Apps” to add apps you want to use in Teams. The apps can be made available to everyone, or an employee can set-up apps just for themselves.

Have Some Fun in Teams and Add Personality to Your Interactions

Working remotely does not have to be without humor and fun. To add some personality to your interactions in Teams, you can use the “Sticker” option in the message box to add stickers or memes. You can also add an emoji or GIF.

Next Steps with Teams

We hope this post has helped you understand what is Microsoft Teams and how valuable it can be for an organization, notably one moving to a more remote workforce model. At MyTek, an Arizona managed IT services company, we’ve worked with many organizations to help them make a successful transition to using Microsoft Teams. And, we can help your organization do so also! Give us a call at (623) 312-2440.

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Automation Will Be Key for Future Businesses

Automation Will Be Key for Future Businesses

Many businesses have found it extremely hard to cope with restrictions levied by lawmakers because of the COVID-19 pandemic. This has sent business owners and decision makers looking for solutions to their revenue problems. The most popular solution is to automate some of the work that was typically done by human resources to try and slice some of the demands on their capital. Today, we will tell you how automation is here to stay in business. 

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IT Can Fill In a Lot of Gaps

IT Can Fill In a Lot of Gaps

When the stay-at-home orders were reigning down early in March, people weren’t sure just how long precautionary measures would last. Now that a large percentage of the workforce is either out of work, just returning to work, or working from home after nearly 100 days, it has proven to be one of the most challenging periods for businesses in contemporary business history. Today, we’d like to flip the narrative a bit and talk about three technology solutions that can fix some of your business’ problems in a time when there are plenty to fix.

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Tip of the Week: Time Management at Its Best

Tip of the Week: Time Management at Its Best

You can make more money, but you can’t make more time. Making the most of your time at work isn’t always easy. There are all types of unexpected distractions that take up a lot of time, so you should know what works to help you get the most out of the time you do have. Today, we present three considerations that will help you manage your time better.

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IT Security Audit

IT Security Audit

A security audit is designed to test the overall integrity of your business when it comes to its IT security. In today’s environment, businesses need to have strengthened fortifications in place to protect themselves from cyberthreats, and these fortifications need to be properly tested and reviewed over time. Let’s talk about some of the types of audits and their benefits, and how you can assess your security.

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Encouraging Remote Collaboration During a Pandemic

Encouraging Remote Collaboration During a Pandemic

Recent events have shown how useful a remote workforce can prove to be, but this method of maintaining productivity isn’t without its challenges. For instance, a staff that is used to working side-by-side in an office may have difficulties in adjusting to this new work paradigm. Fortunately, there are a few company activities that can help make better remote habits stick. Let’s go over a few for this week’s tip.

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Business Technology: Considerations as You Resume Operations

Business Technology: Considerations as You Resume Operations

Businesses are now in the process of reopening. While there are sure to be growing pains and setbacks, this also provides an opportunity for these businesses to make many adjustments and improvements to how they operate. As you reignite your operations (or make the preparations to), it will help to do so with the support of modern technology and the processes it enables.

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What We Can Learn from the 2020 Data Breach Investigations Report

What We Can Learn from the 2020 Data Breach Investigations Report

Starting in 2008, Verizon has produced a report outlining the cybersecurity incident trends that the previous year demonstrated. In doing so, they have provided a resource that gives businesses greater insights into where their cybersecurity efforts need to be focused. Let’s go over some of 2019’s trends and insights that were highlighted in the Verizon Business 2020 Data Breach Investigations Report (DBIR).

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Small Business IT: Opening Your Needed Programs on Startup

Small Business IT: Opening Your Needed Programs on Startup

If you were to look at any company’s list of priorities, chances are that “productivity” could be found somewhere at the top of the list. Current circumstances being what they are and many processes shifting as a result, this productivity is likely more of a challenge than normal. As any bit of saved time can increase productivity, we’re dedicating this week’s small business IT tip to a minor change you can make to accomplish this goal.

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Phoenix IT Support Sure to Get the Desired Effect

Phoenix IT Support Sure to Get the Desired Effect

A business without well-trained employees is one that is always on the precipice of disaster. With the threat landscape the way it is, you need your staff to know how to properly maneuver around company IT and you need to ensure they know how to protect themselves and the company in a digital environment. Today, MyTek, a Phoenix IT support company, takes a look at some strategies to promote end-to-end security at your company.

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Phoenix IT Support and How Technology Can Help SMBs Reopen Safely

Phoenix IT Support and How Technology Can Help SMBs Reopen Safely

Many small businesses in the United States—most, actually—are in a catch-22 of sorts due to the COVID-19 pandemic. While reopening too soon could contribute to a resurgence in infection rates, there is also a very real risk associated with reopening too late. To help avoid either scenario, Phoenix IT support firm MyTek offers tips on how the right technology solutions will prove to be indispensable.

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Remote Work Tip: Tasking Out Responsibilities

Remote Work Tip: Tasking Out Responsibilities

With so many things that need to be accomplished each day, it always helps to have all the information needed to complete these tasks. If a task has no context assigned to it or no insight into how to approach it, productivity and morale are going to suffer. To prevent this, you need to properly task out your team’s goals. Here, we’ve provided some practices to help, especially as we all navigate the new normal of more remote work. 

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IT Services Arizona: Tips for SMBs Back to Work

IT Services Arizona: Tips for SMBs Back to Work

Many states’ stay-at-home orders that are/were designed to mitigate the spread of the COVID-19 virus are now lapsing all over the U.S. As a result, business owners are re-opening their doors to a great deal of uncertainty. An an IT services Arizona company, we have put together this guide to help the business owner understand that, even though you’ve finally been given the go-ahead, you have a responsibility to keep your staff and customers safe.

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Phoenix IT Security Consulting: 3 Levels of Cybersecurity

Phoenix IT Security Consulting: 3 Levels of Cybersecurity

The way people talk about cybersecurity, it’s as if it is something like a television or a new phone: something you can just buy. That’s not the truth. When you are seriously looking at how you can keep unwanted entities off your network, while having control over what you do with your technology, you need to look at it as three levels of security.

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Protecting Your Data Privacy, Harder than Ever, Says Phoenix IT Security Firm

Protecting Your Data Privacy, Harder than Ever, Says Phoenix IT Security Firm

If you consider it, it’s amazing how much trust people have in Internet-based companies. They not only believe that these companies will fulfill their expectations, but that they will work to provide protection for some of their most valuable and sensitive information. MyTek, a Phoenix IT security firm, takes a look at some of the data collection practices that companies use and what they do with that data. 

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Phoenix IT Support Offers Tips on Backup’s Value

Phoenix IT Support Offers Tips on Backup’s Value

Each week, Phoenix IT support company MyTek aims to provide some tips to help you out in some way. This time, we want to take a somewhat different approach and instead present you with two potential scenarios that your business could encounter—one with and one without a backup solution in play—and let you see the benefit that our tip this week (protect your business with a backup solution) can present.

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Phoenix IT Tip: Business Continuity Planning

Phoenix IT Tip: Business Continuity Planning

Disasters, at least in the business sense, have long been underestimated. While you always, always, hear about disasters that are often seen, there are some (as we are witnessing now) that can go under the radar until they strike. Regardless of the nature of the disaster, however, you need to be prepared to continue both your operations and your communications to some degree. For this week's Phoenix IT tip, we focus on this important topic.

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Phoenix IT Company Offers Tips on How to Make Video Conferencing Less Awkward

Phoenix IT Company Offers Tips on How to Make Video Conferencing Less Awkward

Right now, more business than ever is now conducted over video chat. You may have found yourself using it as a tool as you work remotely. However, while these conversations may help keep your team connected to one another, the experience certainly isn’t the same as what would be found in the office conference room. Here, we’re sharing a way to get rid of one of the biggest hurdles in remote collaboration.

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Remote Work Productivity: Three Ways to Improve Collaboration

Remote Work Productivity: Three Ways to Improve Collaboration

Collaboration is critical for a business’ success, but with more teams than ever split amongst their homes, it is arguably even more crucial to their operations. For this week’s tip, we’re going over three ways to improve remote work productivity and collaborate. 

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Small Business Technology Support Tip: Managing Your Email in Outlook Better

Small Business Technology Support Tip: Managing Your Email in Outlook Better

Email! We all know it. We all stare at it every day (or it stares down at us, depending on how you look at it). Microsoft Outlook has some neat features to help cut down on the time you spend managing your email. 

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Microsoft Teams, referred to as Teams, is a communication and collaboration platform that is ideal for workplaces, especially remote workers. Teams combines chat, video meetings, file storage, project management and application integration ...

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