Michael Fameli
Director of Client Experience
Why do you do what you do?
I get great pleasure solving problems, educating and making life easier by leveraging technology and developing efficient processes
What is your definition of service?
Seeking to understand someone's need and applying all knowledge and resources I have to deliver beyond their expectations in a timely manner while educating them using simple and common examples to explain details and options.
Favorite candy bar?
It depends on the setting ... most of the time it is licorice (black or red) and while normally do not drink soda, when I am camping/vacationing, there is something magically about enjoying a snickers while sipping a Dr Pepper.
One word that describes your outlook on life?
Giving
What game or movie universe would you most like to live in?
Westworld or Wild, Wild, West
What age do you wish you could permanently be?
40
Would you rather go hang gliding or whitewater rafting?
Hang Gliding
What would be your first question after waking up from being cryogenically frozen for 100 years?
Could I have some hot chocolate?
What would be your ideal way to spend the weekend?
Doing anything with my kids and grand kids, especially if it involves an outdoor activity and water.
When you think about technology- what comes to mind?
Improving quality of life for all living things
What's the farthest you've ever been from home?
Sydney, Australia
What's the best way to start the day?
Swimming in a cool, but not cold body of water watching the sun rise.
Travis Bittecuffer
Virtual CIO
Why do you do what you do?
I enjoy working with diverse technologies and businesses. The vCIO role allows me the opportunity to help businesses make sound decisions regarding Information Technology and the impact it has on their business.
What is your definition of service?
Service is giving the best of myself to benefit others. This can apply to client relationships, as well in everyday life and how you treat others.
Favorite candy bar?
100 Grand
One word that describes your outlook on life?
Optimism
What game or movie universe would you most like to live in?
I prefer the real world
What age do you wish you could permanently be?
Current Age
Would you rather go hang gliding or whitewater rafting?
Hang Gliding
What would be your first question after waking up from being cryogenically frozen for 100 years?
Where is my family?
What would be your ideal way to spend the weekend?
Hiking with my wife and son
When you think about technology- what comes to mind?
Virtualized Business Systems and Cloud Technology
What's the farthest you've ever been from home?
Maui, while my home was in Cleveland.
What's the best way to start the day?
Hug from my son and a good latte!
Jen Zima-Rogers
IT Account Manager
Why do you do what you do?
I really enjoy helping people in all aspects of life and with my every day work duties. The satisfaction of hearing or seeing someone happy after I’ve solved their problem, or guided them through a quicker, easier way to do something or just being there to support my team with whatever is going on that day makes me smile. It’s all about SERVICE of all kinds and what can I do today to make someone else’s day better than mine.
What is your definition of service?
The act of going above and beyond what is expected of me to help someone solve their problem in whatever the “problem” may be.
Favorite candy bar?
Twix
One word that describes your outlook on life?
Bright
What game or movie universe would you most like to live in?
I have no clue. Lol.
What age do you wish you could permanently be?
11, I had no worries in life except riding my bike, listening to Michael Jackson or Duran Duran and being way too competitive in Physical Education class. Those were the good days!
Would you rather go hang gliding or whitewater rafting?
Hang Gliding
What would be your first question after waking up from being cryogenically frozen for 100 years?
I would want to know about my family.
What would be your ideal way to spend the weekend?
Any time I get to spend with my husband and our children is ideal; I really like camping and anything outdoors.
When you think about technology- what comes to mind?
The evolution and how much technology changes from day to day is insane! When I think back to being a kid in computer class and playing Oregon Trail which I thought was just amazing back then!
What's the farthest you've ever been from home?
Chicago
What's the best way to start the day?
A quick read from a devotional book and a smile.
Melissa Schimmel
PMO Manager
Why do you do what you do?
I like the challenge of organizing chaos
What is your definition of service?
Going above and beyond regular service to make sure the client is taken care of in whatever they want and need, and make sure their expectations are exceeded every time.
Favorite candy bar?
Milky Way
One word that describes your outlook on life?
Hopeful
What game or movie universe would you most like to live in?
I don't know
What age do you wish you could permanently be?
42
Would you rather go hang gliding or whitewater rafting?
Rafting
What would be your first question after waking up from being cryogenically frozen for 100 years?
I would not want to be frozen in the first place, but I would want to see how technology had changed
What would be your ideal way to spend the weekend?
Spa weekend and relaxing by the pool
When you think about technology- what comes to mind?
Constantly advancing forms of communication as well as cutting edge products
What's the farthest you've ever been from home?
Bali
What's the best way to start the day?
Waking up without the alarm clock
Diana M. Pierce
Controller
Why do you do what you do?
I like to see how the numbers tell a story.
What is your definition of service?
Providing timely results in a happy professional manner.
Favorite candy bar?
Too many to pick just one.
One word that describes your outlook on life?
Structured
What game or movie universe would you most like to live in?
Monopoly
What age do you wish you could permanently be?
41
Would you rather go hang gliding or whitewater rafting?
Whitewater rafting – with a HUGE life preserver!
What would be your first question after waking up from being cryogenically frozen for 100 years?
What time is it?
What would be your ideal way to spend the weekend?
Going to a wooded location during fall and taking a million pictures.
When you think about technology- what comes to mind?
My electromagnetic force field caused the snafu.
What's the farthest you've ever been from home?
Poland
What's the best way to start the day?
On time and with a cup of coffee.
Tim Tiller, LMSW
President & CEO
Why do you do what you do?
I thrive on building winning solutions through service fueled by love.
What is your definition of service?
Anticipating the needs of others ahead of your own and responding to their needs in ways they never expected leaving them to feel like they are the most important person in the world at that moment.
Favorite candy bar?
Snickers
One word that describes your outlook on life?
Journey
What game or movie universe would you most like to live in?
Backgammon
What age do you wish you could permanently be?
28
Would you rather go hang gliding or whitewater rafting?
Whitewater rafting
What would be your first question after waking up from being cryogenically frozen for 100 years?
What happened to my family?
What would be your ideal way to spend the weekend?
Exploring the world through the eyes of my kids.
When you think about technology- what comes to mind?
The endless possibilities that it provides.
What's the farthest you've ever been from home?
Zimbabwe, South Africa
What's the best way to start the day?
Watching the sun come up and reflecting on all that I am grateful for.
